Doug Macdonald CEC
An innovative, outcome-oriented Coaching, Organizational Development & Training professional with almost 30 years of shopfloor technical and process experience, a strong knowledge of continuous improvement, leadership and interpersonal skills in high volume manufacturing and assembly plants, automotive dealership operations and in the corporate office environments. Additional human resources experience is supported by well-developed interpersonal, presentation, training and coaching skills.
Consulting/Coaching
- Facilitated the strategic business plan development process with the senior leadership teams for Volkswagen Canada and Audi Canada.
- Designed, developed and delivered the senior leadership executive coaching, training and development project for Volkswagen Canada and Audi Canada
- Conducted an in-dealership management executive coaching program for BMW Group Canada (Through: Southern Alberta Institute of Technology)
- Delivered the Fix It Right The First Time Program for BMW Group Canada
- As leader facilitator, presented the National New Model Launch Tour with competitive vehicles for Daimler Chrysler Canada Sales Managers and Sales Consultants
- Designed, developed and implemented the organizational development and training strategy for the new double plant start up for Ford Motor Company and Mazda in Nanjing, China.
- Delivered various DCA retailer sales training programs for Daimler Chrysler Canada
- Co-designed, authored & delivered all 2003 DCA retailer training programs for Daimler Chrysler Canada.
- Delivered Customer Relationship Management training for Mercedes Benz Canada retail employees.
- Co-designed, authored and delivered the Daimler Chrysler Canada Five Star Program for 2003
- Designed, developed and implemented the training and development strategy and systems for the new plant start up for Ford Motor Company in St Petersburg, Russia.
- Managed the design, development and construction of the on-site plant learning center and the Ford Center for Manufacturing Excellence for Ford Motor Company in St Petersburg, Russia.
- Designed, developed and coordinated the recruitment and training of all new Ford of Russia employees for Ford Motor Company in St Petersburg, Russia.
- Managed the training process for the Marketing & Sales Company for Ford in Moscow, Russia.