Gilles Hebert
Gilles has held numerous positions within the retail automotive industry including salesperson, financial services manager, sales manager and fixed operations manager. Gilles’ combined retail work and training / consulting experience totals 23 years that provides a wealth of broad retail experience and credibility to all his projects audiences. Gilles is a confident and versatile speaker, capturing his audience with his enthusiasm and real-life scenarios.
Gilles remains ‘leading edge’ in his message through facilitating in-dealership training where he remains close to the ‘heartbeat’ and realities of the automotive retail business.
Gilles is a keen participant involved in facilitating a variety of dealership training programs supporting the Montreal Dealers Association.
Related Experience / Key Achievements
- Facilitated new model launch tours for Chrysler Canada
- Delivered national and in-dealership Five Star systems and processes for Chrysler Canada
- Facilitated a variety of management training for Chrysler Canada
- Implemented General Motors Canada Optimum and Product Knowledge training
- Consulted on the development of Marketing and Business Planning processes in addition to facilitating sales training for Groupex
- Facilitated New Vehicle Product Knowledge and Used Car Dept. Management training for Volkswagen Canada and Hyundai Canada
- Designed and developed the “Creating Customers Enthusiasm” program for Saturn Canada
- Delivered the “Management Series” program training for John Deere
- Implemented the Used Car Management and Sales training programs for Honda Canada
In addition, Gilles has also delivered a wide variety of Sales, Parts and Service training for Mitsubishi Canada, Kenworth Canada, Kia Canada, Subaru Canada and Georgian Collage.
Gilles also heads up an association of five bi-lingual automotive professionals with a variety of automotive expertise working out of Montreal servicing Quebec and eastern Canada.